Communication
Enhance your event’s communication infrastructure by integrating reliable radio, Wi-Fi, and satellite solutions, tailored to...
Resilience
Our objective is to help your organisation to become resilient and to recover from disruption. As an experienced provider of business continuity and crisis management consultancy, training and readiness activity we leverage our good practice and experience to deliver practical, relevant and easy to maintain arrangements and giving you the confidence that your people and organisation is prepared and ready to respond and recover effectively.
As a Business Continuity Institute Partner and member of the Continuing Professional Development (CPD) Service we subscribe to industry good practice and our team includes Lead Auditors to the Business Continuity Standard (ISO 22301) so you can be assured that our planning, training and exercising aligns to standards.
Our risk-specific assessments, planning and validation activities have included a broad range of scenarios including cyber, security incidents, crowded places, natural hazards, power failure. We utilise trusted Associates with a depth of experience in each specialism in order that our support is both expert and informed by the latest legislation, guidance and good practice.
What Our Clients Say About Us
We’re proud to showcase some excellent testimonials from our brilliant clients.
“Controlled Events clearly demonstrate their expertise, their thorough planning and knowledge of the complexities of the event. The exercises are extremely well planned out with useful extra content to test, not only operational plans but the necessity to manage immediate social media feedback, challenging all teams in the room”
Hannah Clark, Project Director: King Charles III Coronation, AI Safety Summit, European Political Community Summit, London New Year’s Eve, Identity Global
“I would not hesitate to recommend Controlled Events. They spend time understanding your organisation and its needs to make sure any solutions that are implemented can be embedded and are sustainable into the future. Controlled Events supported with strategic level exercising of response plans as part of the plan development process and their professional approach meant they got the buy in and engagement of senior leaders as part of this process.”
Leila Berry, Head of People and Organisational Development: Nottinghamshire Fire and Rescue Service
“Put very simply, at SailGP, we’re looking for the best vendors and have found that in Controlled Events. Not only are they great at what they do, but they listen to us as a client. I know that working with Controlled Eventss means that when we get to race day, the entire community of stakeholders and agencies in that City is fully aware and on board with our event plans.”
Julien Di Biase, Chief Operating Officer: SailGP
“I’m a great believer in learning even after 40 years in the industry. The knowledge transfer between different levels of expertise and backgrounds has been amazing. It’s not only what the facilitators bring to the table, which has been brilliant, it’s the interaction between everyone as well.”
Event Manager, Aberdeen City Council
“The (Control Room) course had a mixture of speakers with incredible CV’s, interactive exercise. Great course content and resources.”
Paul Barnes, Event Director, Dublin Marathon
“I feel that I learned a great deal and improved my knowledge around control room operations.”
Event Manager, P&J Live
“ECR Manager was an invaluable asset to our control room operations, the platform promotes efficient management of logistics ensuring smooth coordination during the inaugural Dublin City Half.”
Gillian Armstrong, Dublin City Half Marathon
“Absolutely, I would highly recommend! The content is well thought out, relevant and the course is well-structured. It covers all of the key elements. All of the facilitators teaching style makes complex topics easy to grasp and no question is a silly question. The interactive exercises are well thought-out and try to make the situation as realistic as possible using the logging software and tech which you don’t get anywhere else. Its not a micky mouse approach, its professional and you can see the pride that goes alongside the delivery.”
Justin Williams, South Western Ambulance Service NHS Foundation Trust
“This Control Room Course creates a much needed industry standard for consistency.”
Safety Officer: Coventry City Football Club
“Very useful exercise, has enabled connections with key involved people and highlighted key areas requiring further preparation work and discussion.”
Exercise Attendee: Deloitte
“Great scenario, very helpful direction from the organisers and good input from all participants. Very joined up and collaborative.”
“It was a really good session and got the group thinking about how it could develop our BCP approach further in the future.”
“The experience was great, I wouldn’t change anything.”
Anonymous Testomonials: Lockton
“Brilliant exercise, really develops the cross-level understanding and interaction.”
Anonymous Testomonial: Irwell Valley Homes
“Really good session – after missing the session in June it was much better than expected – engaging, quick paced, everyone given opportunity to speak and the experts questioning and intercepting where required to prompt further conversation.”
Anonymous Testomonial: Willerby
Challenges
Developing and maintaining plans, people and processes for crises and disruptive events is not easy. Over 46% of businesses surveyed have not started recovery planning to restore their operations to at least minimal levels following the COVID-19 pandemic.
Without a Plan, the processes for escalating and managing an incident are not systematic.
Your response is unproven as key personnel have not practiced under crisis conditions.
Post incident investigations and claims may be complicated by deficiencies in your response.
Over 70% of businesses do not recover from a disruption e.g. fire, cyber attack or pandemic.
How We Can Help
With sixteen years experience in different sectors, we can efficiently and effectively develop a new plan, processes and people or review and update existing data to enable you to confidently respond and recover from a disruption with a Plan that works.
Retain clients and win new business with a plan that will streamline your response and recovery
Develop the competence and confidence of your team using our CPD accredited training.
Our experience across many incidents & sectors enables us to effectively develop your Plan.
We can focus on understanding your business as our methods are well practiced.
Planning
We develop Business Continuity and Emergency Plans based upon our proven experience as well as industry good practice. We have extensive experience in civil nuclear, construction, transport, local government, housing and government sectors. Our experience and breadth of exposure to different sectors provides clients with the confidence that we are delivering good practice and the best informed advice for their plans.
Our Business Continuity Plans are developed utilising Inoni which enables us to work at speed to produce Business Impact Analyses and Plans efficiently with easy to use departmental, scenario and site cards that don’t require a Business Continuity diploma to use. The Inoni platform means that your plans are readily accessible both in your own environment and with a mirrored version hosted separately, viewable via laptop and mobile device during the response to a disruption.
Our approach enables you to easily maintain plans, reduces the impact on your managers and ensures that their exposure to business continuity is focused on embedding training and ownership within your team.
Crisis Management and Communications
We help organisations to horizon scan and develop arrangements to manage a crisis which could disrupt your reputation, operations, regulatory compliance, financial position and may threaten the very viability of the organisation. With support from Crisis Communications experts at Capital B, our solutions such as Information management and horizon scan tools, training for senior management, Crisis Management Plans, Crisis Communications plans help organisations to efficiently manage a disruption, protect reputation and engage with the media and stakeholders and to identify opportunities to emerge in a more positive position after the disruption.
Resilience Review / Audit
Our trained and experienced ISO 22301 Lead Auditor trained team have worked with a variety of public and private organisations, ranging in size and scale from UK based SMEs through to medium sized international corporations. Our support includes providing internal audit functions including conducting objective reviews of a Client’s enterprise level corporate functions, due diligence third party audits of partners and suppliers.
Our objective is to deliver an enduring independent audit capability to support Board level assurance that a Client’s risk management, governance and internal control processes are operating effectively.
Cyber Planning and Response
Our team have developed Cyber and Disaster Recovery Plans to enable organsiations to map critical applications and services, to identify gaps and to effectively respond to a cyber attack and/or data breach. With support from C3IA Solutions, our collective service takes you from understanding your cyber vulnerabilities, strengthen your defences before validating your plan and your people. Examples of our work include Cyber playbooks for particular scenarios, training exercises and simulations of attacks to support strategic, tactical and technical exercises.
How can Controlled Events help?
We have established resilience plans covering business continuity, crisis management and disaster recovery in a variety of sectors and environments globally including automotive, manufacturing, finance, local and central government, aviation, transport and venues.
Clients come back to us year after year and retain us to help them manage risk, respond and recover from incidents, grow their events, protect their reputation and to manage the insurance and litigation activity following an incident.
Other Services
Discover how our wider support can help you prepare, respond and recover.
Control
Implement seamless event control solutions with experienced personnel and the ECR Manager platform, ensuring efficient...
Training
Equip your team with CPD-accredited, scenario-based training—delivered online, in-person, or via hybrid formats—to enhance crisis...